Their project through the redesign of the work model and enhances the ability to work across departments. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services. For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peers and admission brochures.

Ruiqi Yao is the service designer of the Shantou University. He is committed to assisting the team in mining user needs, solving complex organizational and environmental issues, and promoting the advancement and implementation of the project. He is good at structuring user-centric projects, including the whole process from demand insight to design implementation. During his work, he was responsible for designing the university's government system model, such as the student management system and one-stop service system.

As an international university in China, Shantou University has always been committed to providing good services to students. Launched in 2019, This program is helping students and teachers better live on campus by redesigning the campus information system service.