Ruiqi Yao is the service designer of the Shantou University. He is committed to assisting the team in mining user needs, solving complex organizational and environmental issues, and promoting the advancement and implementation of the project. He is good at structuring user-centric projects, including the whole process from demand insight to design implementation. During his work, he was responsible for designing the university's government system model, such as the student management system and one-stop service system.