Concentrix plans to build an office with a Fresh, Modern, Fun, and Colourful office interior style. The Eclectic of Yogyakarta is the concept design that applied to this office. It is combined the modern office design with local elements Yogyakarta. It is inspired by Concentrix's business strategy, Global Consistency with Local Intimacy, that Concentrix keen to deliver customer experiences in the local language and culture. The challenge was to balance the modern style with local elements such as Batik, Wayang, Tampah, Rattan, etc.
I ‘am part of a design consultant where our team consists of young, creative, dynamic and highly motivated peoples who are passionate of turning into a creative design and materialized it into real end results. We always make sure that our designs and services gave a positive impacts for our clients, ourselves, and also for the society. In this particular project, we applied an eclectic theme where modern office and traditional Javanese culture merge. This way we can introduce our culture to more broad international audience. We listened to what our clients needs and we combined that with combined it with our best ideas to deliver maximum quality. We also always give touches of our traditional culture.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. They partner with ambitious, progressive executives around the world to future-proof client’s business and stay ahead of the competition and customer expectation. Concentrix was founded in 1991, its heritage can be traced back to 1973 to its insurance administration business solutions and services which were acquired in 2013 from IBM, International Business Machines. Concentrix has grown through multiple acquisitions bringing on board eight companies since 2006. Two of the acquisitions that are especially notable include the IBM Worldwide Customer Care Services Business and the Minacs Group Pte. They provide several services to offer, including Analytics and Consulting, Customer Engagement Services, Digital Self-Service, Experience Design and Mobility, Finance and Accounting, Gig Services, Innovation, Automation and Optimization, Insurance Solution, Marketing Solutions, Technology and Systems Integration, Voice of the Customer, and Work at Home. As an experienced company in its field, Concentrix has won a number of awards such as Most Innovative Service of the Year from Best in Biz Awards 2020, Crisis Strategy and Management from the North America Customer Centricity Conference and Awards 2020, and Innovation in Customer Service from European Contact Centre and Customer Service Awards 2019.