Andhome Digital Family App by China Mobile C&D

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DESIGN DETAILS
DESIGN NAME:
Andhome

PRIMARY FUNCTION:
Digital Family App

INSPIRATION:
We regard an "object" as the extension of a person and "connect" them via the Internet. Through the connection of "object to object", "person to object" and "person to person", we build an intelligent home to look after children, take care of the elder ones, provide content and services, and help solve all kinds of problems in the family.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
Andhome is an app connecting devices, people and other contents to provide digihome services. If the home is a huge intelligent robot, then the connected sensing devices become its visual, auditory, tactile and other sensory systems. Smart devices make up its action system, and the "intelligent linkage" and other functions are put into the home to form its decision-making system. For example, it alarms when a gas leak happens and can automatically turn the valve off.

OPERATION / FLOW / INTERACTION:
Considering the flow of smart home services, network, smart devices and family contents, we structured them in a parallel way - 4 top-level entrances to convey the information directly. The relevant contents were organized in each tab by experience processes. In the network part, it was designed to follow the install and use of the getaway covered the useful scenes like network detection, Wi-Fi speed measurement, error reports and so on. In the device part, user experience map was created to guide the design. Scenes like no devices, adding devices, device using, automation...were linked together and can promote each other.

PROJECT DURATION AND LOCATION:
The project started in December 2017 in HangZhou to present ,and was exhibited in many conferences in past two years.

PRODUCTION / REALIZATION TECHNOLOGY:
According to the research and requirements, the UX and UI were designed in Axure and Sketch respectively before handed over to the development team. To fit the complex requirements and user experience, Onehome is developed as a hybrid app. The mobile version is the core touch point to users, and the multi-person interactive experience was added on the TV platform. A variety of techniques were used in this app, such as AI, IoT, Cloud Computing, Big Data… Furthermore, it is not only a simple mobile application but also have a bunch of platforms to support it. We cooperate with thousands of suppliers and development organizations who provide their own devices or produce customized devices through our platform to get access to the app.

SPECIFICATIONS / TECHNICAL PROPERTIES:
iOS, Android and TV app.

TAGS:
Smart, Device, Service, Experience, APP, Home, Network

RESEARCH ABSTRACT:
We appreciate the real experience of the users and did a survey from 500 of the intended ones. We collected their requirements and questions when using the smart devices, and did a further research. The result showed that the users want simple experience with less learning and thinking. Thus, we stress not on how impressive the functions of Onehome are but on how to decrease the learning costs, which matches the requirement of the users. We drew a detailed experience map to build a simple operating system, redesigned and simplified the operating process. Every time we design a specific function of the APP, multi-version prototype design must be done. We also do usability tests to acquire the best solution, which deliver the users the best experience.

CHALLENGE:
"Connection" is our advantage as well as the biggest challenge. We developed form 0 to 1 within 2 years, and successfully connected more than 400 smart devices, providing scenarized domestic services for more than 60 million users. We need to consider the unity and efficiency to decrease the learning difficulty for the users, and enhance their using experience as well. We think in a systematic way and reconsider the designing. When we do so, we find some smart attributes in our design and it makes us deliver better "connection".

ADDED DATE:
2019-02-26 03:49:00

TEAM MEMBERS (1) :
Jing Zhou, VP, , Lei Li, VP , , Chi Chi, Product director , , Junwu Gao, art director, ,Yunpeng Zhang, design manager , , Yao Zhang, UE , , Yujing Cao, UI , , Qinhao Zhang, UE , , Shanshan Tian, UI , , Ronglei Bao, UI , , Mingshuai Qi, UI , , Jinyao Chen, UE , , Xixi Zheng, UI, ,Yufei Li, PM , , Ye Tian, OM operation manager , ,Haozhou Wang, PM , ,Wei Chen, Dev manager, ,Gaofeng Zhou, Dev, ,Binhan Zhou, Dev

IMAGE CREDITS:
Creator Junwu Gao / Yunpeng Zhang / Yao Zhang / Qinhao Zhang / Yujing Cao / Shanshan Tian / Ronglei Bao / Mingshuai Qi / Jinyao Chen / Xixi Zheng Variations, 2019.


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CLIENT/STUDIO/BRAND DETAILS
NAME:
China Mobile (Hangzhou) Information Technology Co., Ltd, China

PROFILE:
China Mobile(Hangzhou)Information Technology Co.Ltd. is a wholly-owned subsidiaries company of China Mobile. It was established in March, 2014 in Hangzhou, and the company plays a very important role in the Internet strategy of China Mobile. The registered capital so far is 1.25 billion RMB. The company is now developing rapidly and achieved a great growth. The products and services cover 31 provincial companies and 14 specialized companies of China Mobile and 14 other companies, delivered more than 300 services and acquired a total user number of 900 million person-time.

NOMINATION DETAILS

Andhome Digital Family App by China Mobile C&d is a Nominee in Mobile Technologies, Applications and Software Design Category.

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AWARD DETAILS

Andhome Digital Family App by China Mobile C&d is Winner in Mobile Technologies, Applications and Software Design Category, 2018 - 2019.



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