IBM Bluemix Availability Monitoring Software Application by IBM Design

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DESIGN DETAILS
DESIGN NAME:
IBM Bluemix Availability Monitoring

PRIMARY FUNCTION:
Software Application

INSPIRATION:
IBM Bluemix Availability Monitoring is a software service that lets developers easily monitor the health and performance of their applications. Traditional application monitoring tools force developers to undergo tedious configuration steps and a high learning curve, costing time and money. IBM BAM is designed to easily integrate into existing developer processes and monitor their application’s performance. This tool is focused on the pain points that developers experience with their existing tools, and how to better merge our users with the software tools they are already using.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
Traditional application monitoring tools force developers to undergo tedious manual configuration in order setup the tool in the infrastructure they own. Bluemix Availability Monitoring (BAM) was designed to make this setup easy and to save time for users. BAM offers a number of features including easy performance insights, troubleshooting, and response time monitoring that helps developers easily identify the pain points of their user's as they use their apps. They can quickly see when their apps are down and address the problem to get them up and running again. This saves time and money since they spend less time on troubleshooting and repair, and also maintains customer satisfaction. Developers ultimately spend less tie fixing errors and more time building their apps.

OPERATION / FLOW / INTERACTION:
Bluemix Availability Monitoring makes the monitoring and correlation between app performance and code changes effortless. It builds from the developer’s mental model and brings the information relationships they often look for into a single perspective. This tool motivates them to monitor their apps early and often, as per industry best practices.

PROJECT DURATION AND LOCATION:
This project was launched in Nov. 2016 at the IBM Studio in Austin, TX.

PRODUCTION / REALIZATION TECHNOLOGY:
Sketch App, React, d3

SPECIFICATIONS / TECHNICAL PROPERTIES:
Cloud software.

TAGS:
Software application, application monitoring, developers, cloud, enterprise software, user experience

RESEARCH ABSTRACT:
BAM was designed with an iterative approach that was heavily based on user feedback. In order to build a tool that directly addressed user needs, developers were interview in order to understand their workflow and pain points. With every iteration, user testing and methods such as interview and focus groups were used to gain feedback from the target users.

CHALLENGE:
A big challenge with BAM was to create an app that seamlessly integrated with the existing workflow and tools that developers already used. We wanted to have a low barrier for entry into using our product, and therefore easy setup and integration, while maintaining high quality design, was key to creating BAM.

ADDED DATE:
2018-01-26 23:33:05

TEAM MEMBERS (7) :
Esteban Pérez-Hemminger, Troy Bjerke, Jamie Skinner, Nina Dang, Lauren Goldstein, Natalie Caudell and Sandra Tipton

IMAGE CREDITS:
Natalie Caudell, Visual Designer, IBM Design

PATENTS/COPYRIGHTS:
© IBM Design

Visit the following page to learn more: https://console.bluemix.net/catalog/services/ availability-mo
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CLIENT/STUDIO/BRAND DETAILS
NAME:
IBM

PROFILE:
IBM is the global leader in enterprise cloud with a platform designed to meet the evolving needs of business and society. Moving past productivity and cost improvements, the IBM Cloud is tuned for the AI and data demands that are driving true differentiation in today's enterprise. IBM's private, public and hybrid offerings provide the global scale businesses need to support innovation across industries, while its nearly 60 Cloud Data Centres across 19 countries help clients meet their expanding data locality requirements.To learn more about IBM Cloud, visit: https://www.ibm.com/cloud/

NOMINATION DETAILS

Ibm Bluemix Availability Monitoring Software Application by Ibm Design is a Nominee in Information Technologies Design Category.

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AWARD DETAILS

Ibm Bluemix Availability Monitoring Software Application by Ibm Design is Winner in Information Technologies Design Category, 2017 - 2018.



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