Samsung Health Ask an Expert Ask An Expert by Yiwen Mu, Tengwen Hu, Yi Yang, Joo Bae

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DESIGN DETAILS
DESIGN NAME:
Samsung Health Ask an Expert

PRIMARY FUNCTION:
Ask An Expert

INSPIRATION:
A simple doctor visit in America is often a complicated hassle. First, you can wait weeks for an appointment and then you wait again in the waiting room for 2 hours, and plus incredibly high cost. After all the studies the team went through to obtain sufficiently domain knowledge on healthcare. We have been thinking how to make healthcare easier and more patient-centric. We designed Samsung Health Ask an Expert. With our product, seeing a doctor has never been so easy.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
Samsung Health Ask An Expert enables users to meet with world-class doctors right from their smartphone. We worked with major insurance companies to make appointments low-cost, and partnered with leading hospitals and top-tier doctors. Above all, our product uses an intuitive design language and user flow to create a seamless user experience. We've also taken extra steps to optimize for affordability, meaningful doctor-patient interaction, and ease of use — for a great telehealth experience.

OPERATION / FLOW / INTERACTION:
-

PROJECT DURATION AND LOCATION:
Project Duration: 13 Months Location: Mountain View, CA, USA

PRODUCTION / REALIZATION TECHNOLOGY:
Design Tools: Sketch, After Effects, Principle, Photoshop, Invision Programming Development: Java

SPECIFICATIONS / TECHNICAL PROPERTIES:
-

TAGS:
UX, UI, healthcare, telehealth, mobile application, user experience

RESEARCH ABSTRACT:
Throughout the design process, we conducted user studies to ensure the design was easy to use and met their needs as health care consumers. We used participatory design techniques to elicit ideas that informed our designs. We also solicited feedback on the e2e experience from users in eight states. We targeted specific usage scenarios based on users’ self-reported interests. Users provided qualitative feedback and rated the service across usability and desirability metrics.

CHALLENGE:
The hardest part of this design was how to make American healthcare easier and more patient-centric, while using visually appealing design language.

ADDED DATE:
2017-11-29 21:48:06

TEAM MEMBERS (1) :
Yiwen Mu, Tengwen Hu, Yi Yang, Joo Hyun Bae, Garth Lewis, Danyi Wang

IMAGE CREDITS:
Samsung

Visit the following page to learn more: http://health.apps.samsung.com/
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CLIENT/STUDIO/BRAND DETAILS
NAME:
Samsung Electronics

PROFILE:
Samsung Electronics Co., Ltd. is a South Korean multinational electronics company headquartered in Suwon, South Korea. Through extremely complicated ownership structure with some circular ownership,it is the flagship company of the Samsung Group, accounting for 70% of the group's revenue in 2012. Samsung Electronics has assembly plants and sales networks in 80 countries and employs around 308,745 people. It is the world's largest information technology company by revenue. As of October 2017, Samsung Electronics' market cap stood at US$372.0 billion. Samsung has long been a major manufacturer of electronic components such as lithium-ion batteries, semiconductors, chips, flash memory and hard drive devices for clients such as Apple, Sony, HTC and Nokia. It is the world's largest manufacturer of mobile phones and smartphones, started with the original Samsung Solstice and later fueled by the popularity of its Samsung Galaxyline of devices. The company is also a major vendor of tablet computers, particularly its Android-powered Samsung Galaxy Tab collection, and is generally regarded as pioneering the phabletmarket through the Samsung Galaxy Note family of devices. Samsung has been the world's largest television manufacturer since 2006, and the world's largest manufacturer of mobile phones since 2011. It is also the world's largest memory chips manufacturer. In July 2017, Samsung Electronics overtook Intel as the largest semiconductor chip maker in the world.

NOMINATION DETAILS

Samsung Health Ask An Expert Ask An Expert by Yiwen Mu, Tengwen Hu, Yi Yang, Joo Bae is a Nominee in Mobile Technologies, Applications and Software Design Category.

· This project is currently confidential as results have not been announced yet. Images and further details of the project is not available for public yet, please check back later. If you are the owner of this design, please login to view the images.

· The profile and other works by Yiwen Mu, Tengwen Hu, Yi Yang, Joo Bae is also kept secret. This information will also be available later.
AWARD DETAILS

Samsung Health Ask An Expert Ask An Expert by Yiwen Mu, Tengwen Hu, Yi Yang, Joo Bae is Winner in Mobile Technologies, Applications and Software Design Category, 2017 - 2018.



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