Jysan Bank B2B Banking by Gayane Belonovich

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DESIGN DETAILS
DESIGN NAME:
Jysan Bank

PRIMARY FUNCTION:
B2B Banking

INSPIRATION:
Motivation was conditioned by the identified problems through research, data collection, specifically stakeholders interviews, target audience interviews etc. Inspiration was taken a lot by the City Bank, because they have a highly flexible functional for b2b clients. Collaboration with backend developers and different bank departments was done to work out optimizations. As for UI design, the cleanness and simplicity of the Revolut Bank was taken as an example.

UNIQUE PROPERTIES / PROJECT DESCRIPTION:
Clean and simple WEB and App interface for CEOs and accountants, based on their needs. Noticeable features: Account statement auto-export (on a daily/monthly basis); Easy statement control; Scanning the invoice to automatically fill out the payment form; In cooperation with the FX transactions department, the number of required fields in payment forms have been cut; Manual validation of Foreign payments have been automated, etc.

OPERATION / FLOW / INTERACTION:
WEB.The main page all accounts with balances are displayed. Falling into the account, a statement can be viewed and the most common filters can be used. Also, a statement unloading can be set to the email both on a daily basis and on a monthly basis. App. At the falling into Payment order from Create tab a user may not fill out the form manually, but scan the invoice for payment and the form shall be filled out automatically, that saves users from the tedious filling out the forms.

PROJECT DURATION AND LOCATION:
The project started in February 2020 in Almaty and launched in December 2020 in Almaty. Now the project is underway.

FITS BEST INTO CATEGORY:
Interface, Interaction and User Experience Design

PRODUCTION / REALIZATION TECHNOLOGY:
The project was emphasized on the researches: Stakeholders interview; Competitor analysis; Focus groups, etc. Tools: Confluence; Jira; Miro; Design with flow description, design library for iOS, Android, web and CJMs, all of that in Figma; Illustrations and icons in Illustrator; Structure of events for analytics in Google Sheets, etc.

SPECIFICATIONS / TECHNICAL PROPERTIES:
Over 2000 pages in iOS, Android, web have been created and the number of pages is still increasing. Figma files have been structured on the project sections and scenarios, to make it easy to use them. Explanation and link with requirements on Confluence is over each screen. Also, binding Figma and Slack has been linked up to trace the comments in Figma. Design library was created to reuse components. Illustrations and icons were created in Illustrator software.

TAGS:
Bank, Banking, Fin Tech, Finance, B2B, Interface, UX/UI, Web, app, mobile

RESEARCH ABSTRACT:
Stakeholder interview: It was requited to understand the business goals, the target audience of the product etc. Focus group: Firstly, It was nesessery to understand the main criteria of choosing the bank and who makes that decision, company accountant or company CEO. Also, it was needed to identify problems which the target audience faced in rival banks. Other researshes: Target Audience Interview, Testing, Customer journey map, Data search in different sources, Data from Analytics etc.

CHALLENGE:
The biggest challenge was to draw the design foreign payments . Working without manager, leads to getting information by own means. Cooperation with FX transactions department and the Currency control of the bank gave data on problems and optimization possibilities via banking. Due to that a part of validation was possible to place on the front and banking backend. Thus, it unloaded the back office of the bank and simplified the form of foreign payments for customers.

ADDED DATE:
2021-01-17 16:15:16

TEAM MEMBERS (2) :
Illustrator: Moldir Zhannatova and Developers: STRONG

IMAGE CREDITS:
Image #1: Illustrator Moldir Zhannatova, icons, 2020.
Image #2: Illustrator Moldir Zhannatova, icons and illustrations, 2020.
Image #3: Illustrator Moldir Zhannatova, icons, 2020.
Image #4: Illustrator Moldir Zhannatova, icons, 2020.
Video Credits: Illustrator Moldir Zhannatova, icons and illustrations, 2020.


PATENTS/COPYRIGHTS:
For iPhone iPad and MacBook mockups the following resource was used: http://www.ls.graphics with Subscription on Unlimited Access To All Products. Copyrights for design belong to the First Heartland Jusan Bank.

Visit the following page to learn more: http://go-gl.com/HDCbh


CLIENT/STUDIO/BRAND DETAILS
NAME:
First Heartland Jusan Bank

PROFILE:
First Heartland Jusan Bank (former Tsesnabank) has been operating in the Kazakhstan financial market since 1992. As of today, Jusan Bank is represented by 116 outlets throughout 22 regions of Kazakhstan. Jusan Bank offers its individual and corporate customers a full range of banking services, including the opening and servicing of current accounts, international plastic cards, loans, mobile banking, deposits and money transfers in Kazakhstan and abroad. The Bank seeks to provide its customers with efficient, high-quality and customer-oriented service. In February 2019, First Heartland Securities JSC, the investment division of the financial holding company of the group of autonomous educational organizations of Nazarbayev University and Nazarbayev Intellectual Schools acquired 99.8% of ordinary shares of Tsesnabank. On April 26, 2019, the new shareholder rebranded the Bank. The renewed bank became known as First Heartland Jusan Bank with the retail brand Jusan Bank



NOMINATION DETAILS

Jysan Bank B2b Banking by Gayane Belonovich is a Nominee in Interface, Interaction and User Experience Design Category.

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AWARD DETAILS

Jysan Bank B2b Banking by Gayane Belonovich is Winner in Interface, Interaction and User Experience Design Category, 2020 - 2021.



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