Ender Turing
Ender Turing SaaS by Lidiia Suslova is a winner of the 2023 Bronze A' Design Award in Interface, Interaction and User Experience Design.
Ender Turing is a Bronze A' Design Award winner, a much prestigious recognition granted to outstanding designs distinguished by creativity, ingenuity, and astuteness.
Explore This Amazing WorkEnder Turing SaaS
Ender Turing AI speech analytics helps medium and large companies to transform their customer service from a cost center to a profit center. The platform automatically analyses calls, live chats, and emails in 24 languages. Ender Turing's solution provides meaningful insights from 100% of interactions with customers in Contact Centers. Key benefits Review 100% of conversations Immediate scoring of conversations and direct feedback to agents Individual agent’s dashboard for self-training and developing essential skills Tags and triggered notifications for fast and accurate issue-solving
Featured Design
Ender Turing by Lidiia Suslova
Core Functionality
SaaS
Accolades
Interface, Interaction and User Experience Design Award Winner in 2023.
Bronze Winner
Ender Turing SaaS
Ender Turing is a Bronze A' Design Award winner, a much prestigious recognition granted to outstanding designs distinguished by creativity, ingenuity, and astuteness. Bronze winners are amply skillful and strikingly creative artifacts that authenticate the vast experience, imagination, and resourcefulness of their designers. Ender Turing is expected to be a highly-regarded, admired, and cherished object that is notably professional and innovative. This Bronze A' Design Award-winning design incorporates best practices in art, science, design, and technology, and is excellent for its attention to detail. Ender Turing splendidly satisfies needs, touches desires, charms feelings, and appeals to curiosity.
Winner Designer
Lidiia Suslova
Lidiia Suslova is an accomplished technical expert with a strong scientific background, who has made a conscious decision to devote her life to the design field. She brings to bear her deep expertise in User Experience Design to create interfaces that have a meaningful impact on the lives of millions of people. Her past experience includes leading the development of several educational projects in the design field and creating software that has enabled thousands of young designers to hone their visual communication skills. Lidiia's foray into fintech products has been instrumental in improving the financial lives of hundreds of thousands of people. Her current work involves leveraging AI to help individuals enhance their communication skills.
View Winner ProfileWinner Client
Ender Turing
Ender Turing is a system powered by artificial intelligence that assists companies in managing customer interactions. The system analyzes calls and chats in real-time to provide feedback to customer service agents, highlighting areas for improvement. This feature helps agents to immediately adjust and improve their behavior, which can lead to better customer experiences and higher satisfaction rates. Compared to traditional quality management systems, Ender Turing is much faster, reviewing calls and chats up to 20 times quicker than a human reviewer. This speed provides companies with the ability to identify and address issues more rapidly, resulting in significant cost savings. Another advantage of Ender Turing is its ability to offer self-coaching prescriptions to agents. When an issue is identified in a call or chat, the system can provide specific recommendations on how to improve performance. This real-time feedback helps agents to continuously enhance their skills and performance. Overall, Ender Turing is an innovative solution for real-time customer interaction management that has the potential to improve customer satisfaction and a business's bottom line. It is an easy-to-implement solution that can provide benefits to organizations in a matter of weeks.
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Discover in-depth story of the Ender Turing, a SaaS designed by the highly esteemed Lidiia Suslova, awarded with the very prestigious A' Interface, Interaction and User Experience Design Award. Explore more about the intricate details and the story behind this unique SaaS now.
Ender Turing SaaSResources for Journalists
Press Kit Downloads
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Press Releases
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Media Showcase
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Ender Turing
"Ender Turing SaaS" - Bronze A' Design Award Winner
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